Shipping Policy

SHIPPING & PICK-UP OPTIONS

PLEASE NOTE THAT WE CANNOT GUARANTEE A SPECIFIC DELIVERY DATE. ALL CARRIERS HAVE REMOVED DELIVERY GUARANTEES DURING THE PANDEMIC.

WE CANNOT SHIP TO PO BOXES.

Shipping deadlines

Mail orders are shipped out typically 1-2 business days after ordered (depending on transit times - see map below for the transit time to your area). Orders are NOT sent out same day. We do not ship on weekends.
- 1 Day shipments are shipped Monday-Thursday (orders after 12:00 PM on Wednesday will be shipped out the following Monday.
- 2 Day shipments are shipped Monday – Wednesday (orders after 12:00 PM on Tuesday will be shipped out the following Monday.
- 3 Day shipments are shipped out Monday and Tuesday (orders after 12:00 PM on Monday will be shipped out the following week.
- 4 Day shipments are shipped out on Mondays
Please click here for the estimated transit map to help determine when you should order if you want your package to arrive on a specific date. We will ship your order 1 – 2 business days after ordered.

Free Shipping

Orders shipped within the state of Wisconsin qualify for free shipping with an order of $25.00 or more.
Orders shipped to the other 47 contiguous states will qualify for free shipping with orders of $35.00 or more.
Please note the use of a coupon may drop your order below the free shipping minimum and you will be charged for shipping.

Home Delivery

Milwaukee area local home delivery orders will arrive within 1-2 business days. Only available for residents of Milwaukee, Ozaukee and Waukesha counties! We do not deliver on weekends.

Pickup at the bakery

Orders MUST include date and time of pick up in the order notes section. Orders without this information will be processed within 1-2 business days and we will not be able to accommodate pick-up requests after that time frame.
Orders for next day are due by 12pm the previous day as every order is baked fresh.
Pick up orders Monday - Friday from 8:00 AM – 4:30 PM.
We are not open for pickups on weekends.

MULTIPLE SHIPPING ADDRESSES

Unfortunately, our system cannot combine multiple addresses under one order. Orders to multiple addresses require an individual order for each shipment or delivery. Thank you for understanding!

IMPORTANT PRETZEL INFORMATION

View ingredients and allergen information here
Pretzels are always baked and shipped fresh on the same day. Products are never shipped frozen.
PRETZELS MUST BE CONSUMED OR FROZEN THE DAY THEY ARRIVE. While we strive for excellent customer service, Milwaukee Pretzel cannot be responsible for spoiled product resulting from improper storage.